Social Media is an Extension of Customer Service
Whether brands realize it or not, social media is an extension of customer service, and it is important to have the right team skillfully managing the accounts for unexpected online situations. Nobody likes a loud, verbal hater, but they certainly need to be addressed in a timely manner. Some haters want an answer; others simply want an audience. If left unattended, their volume and wrath escalate, offering competitors the open door to swoop in for the win, gaining positive marketing for themselves. [Read more…] about Social Media is an Extension of Customer Service
AT HOME with DOGS and their DESIGNERS, Sharing a Stylish Life
AT HOME with DOGS and their DESIGNERS, Sharing a Stylish Life
By Susanna Salk

Kelly Wearstler’s dog Willie
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Social Media Tip
Claude Monet At Giverny
